Privacy Policy

This Privacy Statement is effective as of May 24, 2024.

Blakjaus Company respect your privacy. This Privacy Statement informs you about our privacy practices including details of the personal data we collect, use, disclose, share, sell and transfer as well as choices you can make and rights you can exercise in relation to your personal data. This Privacy Statement is available from a link on the footer of every Blakjaus web page.

This Privacy Statement applies to all Blakjaus-owned websites, domains, services, applications, and products, and those of our subsidiaries, except that a privacy notice specific to a particular Blakjaus activity, including but not limited to its programs, products or services may supersede or be supplemented by this Privacy Statement.

1. How we use personal data

We collect personal data if required to provide our programs, products or services, fulfil our legitimate business purposes and/or comply with applicable laws and regulations. Depending on your relationship with Blakjaus we collect and process your personal data as follows:

Blakjaus activities, including programs, products and services: contact details, login credentials and interactions with our digital assets and content, for the following main purposes: account creation and management; entering into and performing agreements with you or your organization; providing support and tools to activate licenses and request support; managing and fulfilling orders ; deploying and delivering programs, products and services; conducting quality controls; managing returns of defective media; operating and providing access to customer portals, hosted management services and mobile applications; consulting; notifications of contract expiry and renewal options; developing and improving our programs, products and services and ensuring compliance with regulatory requirements.
Blakjaus Financial Services: contact details, driving license, passport, identity card details, records of good standing and other information as may be relevant (e.g., information from publicly available resources) for the following main purposes: providing lease, loan, and other financial services; conducting anti-money laundering and other regulatory checks and obligations; initiating credit approval process and facilitating the purchase and resale of equipment.
Sales and marketing: contact details, identification information, information required to purchase our products and services online, including call recordings conducted by sales data collected through the use of video conferencing and other office tools, profile, role and preferences, login credentials, digital activity information and other information as may be relevant (e.g. information from publicly available sources) for the following main purposes: sales and marketing; advertising; creating and delivering personalized and targeted communications, adverts, invites and offers; conducting marketing campaigns; managing contacts and preferences and collection and processing of data received from data brokers; generating leads and opportunities; managing lead generation activities; sales engagement activities; organizing and managing events, including processing of customer and partner passport information to support issuing VISA letters for events, webinars, virtual meetings; and engaging in social media interactions.
Collection of your information when you interact with us online: digital activity information, preferences for the following main purposes: enabling efficient use of our websites, mobile applications, products, and services; collecting statistics to optimize the functionality of our websites, mobile applications, products and services; improving user experience through chatbots, session management and delivering content tailored to their interests; and improving marketing and advertising campaigns;
Online forums and surveys: contact details, login credentials, comments, and feedback for the following main purposes: engaging with partners and suppliers in online forums; conducting research and carrying out surveys to assess customer satisfaction and engagement including processing of sensitive personal data such as diversity and inclusion information for UX research surveys.
Partner and supplier programs: contact details for the following main purposes: managing relations with partners and suppliers; engaging and delivering programs, products and services to customers in which case we may receive personal data directly from you or from our partners.
Training and education: contact details, data collected through the use of video conferencing and other office tools, for the main purpose of conducting training and managing education programs for customers, partners, and suppliers.
Due diligence screening: contact details, creditworthiness, and other information as may be relevant (e.g., information from publicly available sources), for the following main purposes: conducting anti-corruption due diligence on third parties and conducting required investigations, in compliance with applicable laws.
Brand-protection programs: contact details, login credentials and other relevant information (e.g., information from publicly available sources) for the main purpose of conducting investigations into Blakjaus product and service-related fraud, compliance, grey marketing, theft and/or counterfeit.
Security and authentication: contact details, identification information and CCTV footage for the following main purposes: ensuring safety and security of Blakjaus staff and premises; login credentials, protecting Blakjaus’s network and other digital assets; providing access to restricted areas and information assets and protecting personal data from unauthorized access.
Whistleblowing: contact details and information about alleged misconduct for the main purpose of detecting, preventing, and investigating misconduct by Blakjaus staff, customers, partners, and suppliers.
Enquiries and complaints: contact details and information included in enquiries and complaints for the main purpose of addressing and resolving enquiries and complaints.
Recruitment: contact details for the purpose of sending job alert subscriptions managed by Blakjaus or our recruitment partners; contact details and information made publicly available on professional social networks such as LinkedIn for the purpose of identifying and contacting potential job candidates. For information regarding personal data processed in connection with a job application or job offer.

Student virtual work experience programs (for students 18 and older): profile information (e.g., contact details, photo) education (e.g., school, degree, stage of degree), work preferences (e.g., location, type of work, skills), country and inferences.

Mergers, acquisitions and divestitures: contact details and information included in enquiries and pulse surveys and other relevant information for the following main purposes: managing mergers, acquisitions and divestitures; addressing queries, shaping and refining the on-boarding and integration experience.

In some cases, the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter or fulfil a contract with Blakjaus. If you refuse to provide your personal data in such cases, we may not be able to provide you with the full functionality of our programs, services or products.

Non-Blakjaus web sites and social media features. Blakjaus sites or services may provide links to third-party applications, products, services or websites for your convenience or information. We may also provide social media features that enable you to share information with your social networks and to interact with Blakjaus on various social media sites. Blakjaus does not control third party sites, or their privacy practices and we do not endorse or make any representations about third party sites. The personal data you choose to provide to or that is collected or shared by these third parties is not covered by this Privacy Statement. We encourage you to review the privacy notice of any site you interact with, before allowing the collection and use of your personal data.

Blakjaus does not share, sell, rent, or lease personal data to others, except as described in this Privacy Statement. We may share and/or disclose your personal data as follows:

Disclosure within the Blakjaus group of entities. Blakjaus has its headquarters in the United States of America and operates worldwide. Blakjaus may disclose your personal data as necessary within the Blakjaus group of entities in connection with how we use your personal data.

Disclosure to service providers or third parties. Blakjaus retains suppliers and service providers to manage or support its business operations, provide professional services, deliver programs, products, services, and customer solutions and to assist Blakjaus with marketing and sales communication initiatives. Those third parties may receive and process your personal data under appropriate instructions, as necessary to support and facilitate how we use your personal data. Suppliers and service providers are required by contract to keep confidential and secure the information they process on behalf of Blakjaus and may not use it for any purpose other than to carry out the services they are performing for Blakjaus .

Where Blakjaus engages with partners, resellers and/or distributors as part of its business operations, Blakjaus may disclose your personal data to them to facilitate sales and delivery of its products and services. Partners, resellers and/or distributors are required by contract to keep confidential and secure the information received from Blakjaus and may use it only for the said purposes, unless otherwise authorized by you or applicable laws and regulations.

Except as described in this Privacy Statement, Blakjaus will not share your personal data with third parties without your permission, unless to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with law, regulation, subpoena, or court order; (iii) enforce/protect the rights and properties of Blakjaus or its group entities; or (iv) protect the rights or personal safety of Blakjaus , our employees, and third parties on or using Blakjaus property when allowed and in each case in accordance with applicable law.

Circumstances may arise where, whether for strategic or other business reasons, Blakjaus decides to sell, buy, merge, or otherwise reorganize its activities in some countries. Such a transaction may involve the disclosure of personal data to prospective or actual purchasers of the relevant activity, or the receipt of it from sellers. It is Blakjaus’s practice to seek appropriate contractual protection for personal data in these types of transactions.

3. How we transfer personal data internationally

Blakjaus may transfer your personal data as necessary within the Blakjaus group of entities and to other third parties. The recipients may be located in countries which do not provide the same level of data protection as the country in which you are located. Blakjaus will take steps to ensure the personal data we transfer is adequately protected as required by applicable data protection laws. When required by local law, we will request your consent to transfer your personal data.

Transfers within Blakjaus group of entities. Blakjaus has an intra-company agreement on the transfer and processing of personal data within the Blakjaus group of entities. This agreement also forms the basis of Blakjaus’s Binding Corporate Rules for Controller and for Processor which have been approved by the Data Protection Regulators in the European Union and some other countries. The BCRs allow Blakjaus to ensure that personal data transferred internationally within the Blakjaus group is adequately protected in accordance with applicable data protection laws. If you would like to learn more about our BCRs and the countries that have approved them.

Blakjaus’s privacy practices described in this Privacy Statement comply with the APEC Cross Border Privacy Rules (CBPR) System, including transparency, accountability, and choice regarding the collection, sharing and use of personal data. The CBPR system provides a framework for organizations to ensure protection of personal data transferred among participating APEC economies. More information about the CBPR framework can be found here . The CBPR certification does not cover information that may be collected through downloadable software on third party platforms. If you have an unresolved privacy or data use concern related to Blakjaus’s APEC Certification that we have not addressed satisfactorily.

Transfers to service providers or third parties. With respect to transfers to service providers or third parties located in countries which do not provide an adequate level of data protection, Blakjaus will take appropriate safeguards such as signing EU Standard Contractual Clauses, or equivalent contractual mechanisms approved by the relevant data protection authority, with the recipient, relying on approved codes of conduct or certification mechanisms adopted by the recipient or binding and enforceable commitments of the recipient. If you would like to receive more information about the appropriate safeguards and/or receive a copy of the relevant mechanism for your review.

4. How to manage communications and preferences

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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

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These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

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